At the current stage, two carriers are available:
Your order will be delivered at the address of your choice within 3 - 5 business days. (depends on your location, and will be displayed during the check-out process).
If you happen to miss the delivery, Citylink will leave a card in your mailbox, and wait for your instructions. If you can't find the card in your mail box, you can find it here.
To track your items, simply enter the tracking number in the online tracking tool. The tracking number will be sent to you by email when your order is shipped.
Ninja Van Services
Your order will be delivered at the address of your choice within 3 - 7 business days. (depends on your location, and will be displayed during the check-out process)
If you happen to miss the delivery, Ninja Van will leave a sms or email notification. Two (2) FREE re-delivery attempts will be made in case of unsuccessful delivery/return.
*Important: According to your location, but also to the kind of product your purchased, only one of the carriers might be available. If there's no carrier available at all, please contact us so we can work on a solution for you.
**Important: At the moment, we do not ship outside of Malaysia. More information is available here.