Response of the brand
Hi Jack
I am very sorry to hear that you have received a faulty trolley. We offer a 2 year warranty on this trolley, as is standard with all of our own brand products, so you are able to return for an exchange or a refund.
Please find your options here - https://www.decathlon.co.uk/help/app/home
Thanks
Matt
Response of the brand
Hi Tony
Following our correspondence I am pleased to hear that you have now received a refund. Once again I apologise for the fact that the trolley was faulty, but hope we will see you in one of stores again soon!
Thanks
Matt
Response of the brand
Hi William
Thank you for your feedback. We are very sorry to hear that your trolley has broken.
The trolley is covered by a 2 year guarantee so please do contact our customer loyalty team to discuss all of your available options, including a possible replacement. The contact us page can be found here - https://www.decathlon.co.uk/help/
Happy golfing!
Matt