BABY SEAT 100 CLIP

Reference: 2538309
Brand: B'TWIN
PURCHASES MADE WITHIN THIS DATE ONLY: 01/10/2018 - 20/11/2019
Thank you for the confidence you have placed in us by buying a B'TWIN baby seat. As part of our quality and safety processes, the ELOPS team has detected a potential risk identified in few quantities of the following product. In very rare cases, the attachment point of the child's buckle is likely to break. This happens if a turquoise blue line appears on the front of the black buckle.
In the case where you find out this turquoise blue line in your baby seat, we kindly invite you to come back to your Decathlon’s store. This defective product will be exchanged (according to the stock availability: another model will be proposed), or you will be refunded.In case of any doubts during the checking, please go to your Decathlon’s store.
WE ASK THAT YOU STOP USING THIS PRODUCT.
EXCHANGE
Exchange the item with another item at your local Decathlon store or online (for online purchases).
RETURN
Return the product to your local Decathlon store or online (for online purchases) and we will refund it for you.
ONNIGHT 410 HEADLAMP

Reference: 8302506 , 8364850, 8503711, 8485678
Brand: KALENJI/GEONAUTE
PURCHASES MADE WITHIN THIS DATE ONLY: 18/02/2014 - 20/09/2018
Thank you for the confidence you have placed in us by buying a Geanoute and OnNight 410 Headlamp. As part of our quality and safety processes, Kalenji & Geonaute teams have identified a potential risk: the battery is likely to overheat during recharge and may expose users to a potential fire/burning risk.
WE ASK THAT YOU STOP USING THIS PRODUCT.
EXCHANGE
Exchange the item with another item at your local Decathlon store or online (for online purchases).
RETURN
Return the product to your local Decathlon store or online (for online purchases) and we will refund it for you.
ROCKY SCREWGATE CARABINER

Reference: 8292246 (1760147), 8292181 (1759997)
Brand: SIMOND
PURCHASES MADE WITHIN THIS DATE ONLY: 05/12/2018 - 04/07/2019
Thank you for the confidence you have placed in us by buying a Simond and Rocky Screwgate Carabiner. As part of our quality and safety processes, Simond teams have identified a potential risk: We detected that in very few cases, the screwgate (black part) in the carabiner could be assembled upside down. It can cause an unpredictable unlocking while using it.
WE ASK THAT YOU STOP USING THIS PRODUCT WITHOUT CHECKING IT PRIOR TO USAGE.
POSITION
Place your carabiner in the right position.
CHECK
Check the screwgate position: If the hollow part is on the top, your carabiner is OK. If the flat part is on the top, your carabiner is not OK.
If your carabiner is concerned, or if you have doubt, we invite you to return your product by going to your nearest store in order to be refunded.
DOMYOS TRAINING STRAP 100

Reference: 8360619
Brand: DOMYOS
PURCHASES MADE WITHIN THIS DATE ONLY: 01/01/2016 - 24/12/2018
Thank you for the confidence you have placed in us by buying a Domyos Strap Training. As part of our safety and quality controls and our constant dialogue with customers, the cross-training and bodybuilding teams have become aware that this product does not meet our desired level of safety. We have found that, in very rare cases, the snap hook can break and lead to a fall.
WE ASK THAT YOU DO NOT USE THIS PRODUCT ANYMORE IF THE FOLLOWING CORRECTIVE ACTIONS HAVE NOT BEEN DONE BEFORE:
REPAIR
You may repair the product yourself using a method we have on video. Click here to watch the video.
EXCHANGE
Exchange the item with another item at your local Decathlon store or online (for online purchases).
RETURN
Return the product to your local Decathlon store or online (for online purchases) and we will refund it for you.
BABY SEAT 7 - 15 BABY BLUE

Reference: 8545640
Brand: NABAIJI
PURCHASES MADE WITHIN THIS DATE ONLY: 05/12/2018 - 04/07/2019
As part of our quality and safety controls, the NABAIJI team has identified a potential risk: The junction between the buoy and the seat can become disconnected. The assembly can loosen gradually and partially at the proximity of the seat, or even completely. This phenomenon very random, occurs only in very rare cases. However, we do not want to take any risk regarding the safety of our users. Therefore we recall all of our products.
IN ORDER TO ENSURE THE SAFETY, PLEASE DO THE FOLLOWING:
EXCHANGE
Exchange the item with another item at your local Decathlon store or online (for online purchases).
RETURN
Return the product to your local Decathlon store or online (for online purchases) and we will refund it for you.
BIKE CARRIER ADAPTOR

Reference: 8357813
Brand: BTWIN
PURCHASES MADE WITHIN THIS DATE ONLY: 01/01/2016 - 06/06/2019
As part of our quality and safety controls, the BTWIN teams has identified a potential risk: The security arm could open, which could cause the bike to fall off the rack.
IN ORDER TO ENSURE THE SAFETY, PLEASE DO THE FOLLOWING:
EXCHANGE
Exchange the item with another item at your local Decathlon store or online (for online purchases).
RETURN
Return the product to your local Decathlon store or online (for online purchases) and we will refund it for you.
Our customer relations center is at your disposal to answer any questions to: 1800 818 755, Monday to Sunday 10am - 10pm.
We thank you for your understanding and apologize for the inconvenience.
decathlon.malaysia@decathlon.com