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Hi Khairul, terima kasih kerana memberi kami penilaian 5 bintang untuk produk kami. Kami amat bersukacita apabila kami dapat menepati jangkaan anda.
Kami amat menghargai kesetiaan anda terhadap Decathlon. Anda boleh hubungi kami sekiranya anda mempunyai maklum balas untuk kami perbaiki pada masa hadapan.
Terima kasih sekali lagi kerana meluangkan masa dengan memberi maklum balas kepada Decathlon dan kami berharap dapat berjumpa anda lagi!
Dear Ross, thank you for your time in rating our product. We are glad that we managed to delight you with the standards of our product. As customer delight is our top priority, we would like to contact you personally to hear your detailed feedback regarding our product so that we improve ourselves in satisfying your needs. Thank you once again for your time and we hope to serve you again soon!
It stop to work after a few tries
Dear Mohd Nizam, greetings from Decathlon KL East.
First and foremost, thank you for your time in rating our product. We are truly sorry to hear that the bike bell has malfunctioned after few tries. I'm glad to inform that all the products in Decathlon comes with minimum 2 years warranty for all our members (t&c apply). Kindly bring the item to the store for warranty claiming purpose. It is highly advisable for you to contact the store in advance before dropping by to check on the availability of the stock. Rest assured, we will assist you accordingly throughout the warranty claiming process.
Thank you once again for your time and we hope to serve you again soon.
Till then, wishing you a pleasant evening ahead.
Stay safe and take care!
I have bought this bell for my sons bike twice and the bell arm has broken in the same place twice. At first I thought my son had broken it, so I bought another one. The plastic has a clear weak point and the bells only lasted a few weeks.
My little boy loves it
It makes my sons bicycle complete. Thank you