craig (United Kingdom) , 40-49 years old , Man
Used for 1 week or less
Having spent £1200 on a new bike i thought i better buy some products to help keep in perfect condition. so after id been out a few times and got a bit muddy i thought i would give this brush a go at removing the dirt. it did a fantastic job rinsed it down then started to dry it off with micro fibre cloth . it was at this point i noticed air line scratches all over the frame of my month old bike. Fuming.
Response of the brand
I'm very sorry to read that you have scratches on your frame after using this brush set. The primary purpose of these brushes is to clean areas pf the bike such as the drive-train, between the spokes and in awkward to reach crevasses (around the BB, between brake calipers etc..). It is not recommend to clean your frame with a brush. Fristly, the grit and dirt needs to be rinsed off with a hose, then the frame needs cleaning with a soaking soapy sponge, rinsed again and then dried off with a clean lint free cloth.
Peter Lazarus, National Cycling Manager, DECATHLON
craig not found this answer helpful