Dual Action Ball Pump & Pressure Gauge with Hose

Dear Lee ,

Greetings from Decathlon Malaysia! Thank you for your time in leaving us with a 5-Star rating and your fun experience here in Decathlon. We truly appreciate it! We are glad that we managed to delight you with the standards of our product and service.

This double-action pump with a pressure gauge was designed to allow players and trainers to accurately inflate their balls to the right pressure. The star feature of this pump is its pressure gauge, that allows you to control the pressure of your balls. Plus it comes with a flexible hose that helps protect your needles.

Stay loyal to Decathlon and please let us know if there is anything else we can improve on in the future. We are very grateful for customers like you and hope you stick with us for years to come. Thank you once again for your time and we hope to serve you again soon!

Adeeb Razak

Hi Ye Sean,

Thank you for your time in leaving this review and therefore bringing the matter to our attention. We are sorry to hear that and would like to make up for it. Apparently, you may have received an incomplete set. Upon request, we can send the missing part to you. Do let us know if you need it. Here are ways you can do so;

• replying to this response
• contacting customer service by email at decathlon.malaysia@decathlon.com , by phone at 1800 818 755 or on 'live chat' on the website

Alternately, you may also opt to visit any of our stores once we are able to open. Our team shall then provide you with a spare part.

Delighting our customers is our top priority. Hence, we thank you for your review so we can improve our products and services better in the future. If you have any other inquiry, don't hesitate to reach out to us at any of the platform mentioned above.

Take care and stay safe!

Thuhfa

Sport Advisor

Hi Hafiz, greetings from Decathlon KL East.

Thank you for your time in leaving us with a 5-Stars rating. We hope to see and serve you again soon!

Have a pleasant evening ahead, stay safe and take care.

Samsudin

Dear Mr Suntek, thank you for your time in rating our dual action ball pump. We are truly sorry to hear that our ball pump did not meet your expectations. We have read through your comments and we would like to inform you that this product is intended to be used only on balls. As such we would like to recommend the cycling pump as this product is appropriate pump for cycling. We would still like to contact you personally in case you would like to highlight any other shortfalls in our product/service and that we may improve ourselves in satisfying your needs as customer delight is our top priority. Thank you once again for your time and we hope to serve you again soon!

Muhammad Faizal