EKIDEN RUNNING SOCKS x3 - WHITE

Dear Teong, thank you for bringing the issue with the product to our attention. We will definitely pass your feedback along to the relevant team so we can improve the product to better serve our sports users in the future.

We would suggest for you to use this guideline from our website (https://www.decathlon.my/content/29-sizes-guide) to take your measurements:

i) Foot length: Stand against a wall, heels touching the wall. Put an object (e.g book...) against your longest toe. Measure the length between the wall and the object. Repeat this process for the other foot.

ii) If the lengths are different, choose the largest.

Satisfy our customer is our top priority. Your loyalty to Decathlon is highly appreciated. Please let us know if there is anything else we can improve in the future. Thank you once again and we hope to serve you again soon!

Hafizah

Dear Chin,

Greeting from Decathlon Petaling Jaya. Thank you for taking the time to write the review! We are truly sorry to hear that our Ekiden Running Socks x3 - White did not meet your expectations. We have read your feedback and would like to contact you personally in case you would like to highlight any other shortfalls in our products for us to improve ourselves in satisfying your needs as your satisfaction is our top priority.

Thank you. Stay safe and stay fit!

Harith Haizat

Sport Advisor, Decathlon Petaling Jaya

Dear Gavin, thank you for your time in leaving us with a 5-Star rating on our product. Our design teams developed these running socks to protect your feet from the risk of blisters while you run. Running socks at a low cost? Thanks to their cotton yarn and thin, ventilated knit, they are ideal for low-budget running.

We are glad that we managed to delight you with the standards of our product. We really appreciate your loyalty with Decathlon. Please let us know if there is anything else we can improve on in the future. Thank you once again for your time and we hope to serve you again soon!

Nishapreet Kaur Lett

Dear Sim Wan, thank you for your time in rating our product. Our design teams developed these running socks to protect your feet from the risk of blisters while you run. Running socks at a low cost? Thanks to their cotton yarn and thin, ventilated knit, they are ideal for low-budget running.

We are glad that we managed to delight you with the standards of our product. We have read through your comments and will take note of these points into improving ourselves to better satisfy your needs. Thank you once again for your time and we hope to serve you again soon!

Nishapreet Kaur Lett

Dear Badrul Izam, thank you for your time in rating our product. Our design teams developed these running socks to protect your feet from the risk of blisters while you run. Running socks at a low cost? Thanks to their cotton yarn and thin, ventilated knit, they are ideal for low-budget running. We are glad that we managed to delight you with the standards of our product. Thank you once again for your time and we hope to serve you again soon!

Nishapreet Kaur Lett

Dear Hilaya, thank you for taking the time to write the review! We are truly sorry to hear that our product did not meet your expectations. We have read your feedback and would like to contact you personally in case you would like to highlight any other shortfalls in our product for us to improve ourselves in satisfying your needs as your satisfaction is our top priority.

Muhammad aqkil

Dear Sir Khairudin,

Thank you for your time in leaving us with a 5-Star rating on our product. We are glad that we managed to delight you with the standards of our product.

We really appreciate your loyalty with Decathlon. Please let us know if there is anything else we can improve on in the future.

Thank you once again for your time and we hope to serve you again soon!

Sarasvathy

Dear Chak Wai,

thank you for taking the time to write the review! We are truly sorry to hear that our product did not meet your expectations. We have read your feedback and will improve on our product in satisfying your needs as your satisfaction is our top priority.

Thank you once again for your time and we hope to serve you again soon!

Khairil Hafiq

Dear Hisyam,

Thank you for your time in rating our product. We are glad that we managed to delight you with the standards of our product. As customer delight is our top priority, we would like to contact you personally to hear your detailed feedback regarding our product so that we improve ourselves in satisfying your needs. Thank you once again for your time and we hope to serve you again soon!

Nurul Atiqa

Thank you for taking the time to write the review! We are truly sorry to hear that our product did not meet your expectations. In the future, if you would like to buy running socks with us, i could suggest you this product listed below:

1) https://www.decathlon.my/snorkels-ear-plugs-nose-clips/165395-32720-invisible-comfort-running-socks-2-pack-black.html#/demodelsize-272uk_55_8_eu39_42/demodelcolor-8608563?queryID=f2211305da5fad0323287240671483cc&objectID=4172498

2) https://www.decathlon.my/snorkels-ear-plugs-nose-clips/325891-37354-run900-mid-fine-running-socks-yellow.html#/demodelsize-272uk_85_95_eu43_44/demodelcolor-8588643?queryID=f2211305da5fad0323287240671483cc&objectID=4045890

These two socks knitted with a special yarn (PTFE) to reduce blisters and also offer better compression compare to the one that you bought. We are again sorry that the socks that you bought did not meet your expectations.

We would like to contact you personally in case you would like to highlight any other shortfalls in our service for us to improve ourselves in satisfying your needs as your satisfaction is our top priority.

You may write to me directly at mohdsaufi.dali@decathlon.com

It would be a great pleasure if there is anything that I can assist you to redeemed with your unpleasant experience.

Have a great evening ahead and thank you for stopping by and I look forward to see you soon.

Regards.

Adi naqib