Response of the brand
Dear Mr Anand, thank you for your time in rating our product. We are truly sorry to hear that our product did not meet your expectations. We have read through your comments and we would like to inform you that this product is intended to be used on holds up to occasional use and light friction.
As such we would like to recommend the F500 socks as this product is stands up to regular use (2 to 3 times per week) and friction.
On the other hand, I would still like to contact you personally to arrange the replacement products for you and also in case you would like to highlight any other shortfalls in our product and that we may improve ourselves in satisfying your needs as customer delight is our top priority. Thank you once again for your time and we hope to serve you again soon!
Sean